Frequently Asked Questions

  1. 1. WRF file format is older. Typically, it stores lower quality videos and audio than ARF.
  2. 2. While WRF files open with the device’s network-recording player, ARF files play with the WebEx player.
  3. 3. ARF files are convertible into various formats, including MP4, WMV, and SWF while a WRF file can only be converted into WMV format.
  4. 4. The MP4 file format is the latest, with the highest video and audio quality. One can play it on any device that supports it, including mobile phones.
  5. 5. For further information regarding the three file formats, click here.
  1. 1. Ability to convert several files at once, with no delays.
  2. 2. You will integrate the API with your app only once: afterwards, no human efforts.
  3. 3. Since we deployed our services on the Amazon Web Service cloud, we can scale down and up based on our customer’s requirements.
  4. 4. Once you download the MP4 file, you can play it using any media player or device that supports it. This will improve your customer satisfaction.
  5. 5. As our service deployed on AWS cloud. We can go scale up and down as per customer requirements.

MP4 video codec details
Frame rate: 8
Buffer dimensions: 1024x768
Video resolution: 1024x768
Codec: H264 - MPEG-4 AVC (part 10) (avc1)

ZSign in to your ARFTOMP4 account. Click on the “API Reference” link to check your details.

It all depends on your file length and size.


# File Size ( In MB ) Minimum Time ( In minutes ) Maximum Time ( In minutes )
1 250 200 300
2 100 75 125
3 150 125 175

No. This is a subscription-based service. However, we give you 500 points free upon signing up for trial purposes. Our flexible usage-based pricing ensures that you pay for what you use.

  1. 1. As previously stated, this is a subscription-based service. Therefore, every file conversion consumes your points. Our current rate is 1 point per MB.
  2. 2. For additional details about credit points, check out the Pricing tab.

Do not hesitate to reach us in case you have more queries. Click here to contact us